Privacy Policy

At Wear Ostrich, we care deeply about your privacy and work hard to ensure a safe and enjoyable shopping experience. This policy explains how we collect, use, and protect your personal information. Please review it carefully, especially if you plan to shop with us.

What Information We Collect

Browsing Our Website

You can explore our website without sharing any personal details. However, when you decide to buy something, we will need some information to process your order.

Personal Details We Collect

When you place an order, we gather the following: your name, your email address, your mailing address, your phone number, payment information (like credit or debit card details)

This information is necessary to complete your purchase, ship your items, and provide customer support.

How We Use Your Information

• To process and ship your order.
• To keep you updated about your order’s status.
• To ensure secure payments.

We do not sell, rent, or share your personal or financial details with anyone, except as needed to complete your order.

How We Protect Your Information

We use several measures to keep your data safe:

• Secure Sockets Layer (SSL) encryption for all transactions.
• Storing payment data securely with our payment processor, keeping it out of unauthorized hands.
• Allowing only trusted staff to access your personal information for order fulfillment.

Once your order is completed and delivered, we erase your payment details but keep your basic info, such as your name, email, and order history, for record-keeping.

Children’s Privacy

We follow the Children’s Online Privacy Protection Act (COPPA) guidelines. Our website is not for children under 13, and we do not collect information from them knowingly. If we discover we have received details from a child under 13, we will delete it immediately.

Cookies

We use cookies, which are small files stored on your device, to improve your experience on our website. Cookies help us:

• Remember your preferences.
• Make better recommendations for you.
• Boost website performance.

You can turn off cookies in your browser settings, but some features of the site might not work as well without them.

Policy Updates

We may update this Privacy Policy over time to reflect changes in technology, regulations, or how we operate. Please check back occasionally to stay informed.

Safe Transactions

Your transaction details are encrypted for security. We share only the necessary details—like your name, phone number, and address—with the courier to deliver your package. We never share your financial information with anyone else.

Need Help?

If you have any questions or concerns about your privacy, contact us at:

Email: admin@wearostrich.com

We’re here to assist you.

Thank you for shopping with Wear Ostrich. Your trust means everything to us, and we’re dedicated to keeping your information safe while providing a great shopping experience.