Billing Terms and Conditions

What Payment Methods Do We Accept?

We accept payments via Credit and Debit Cards.

How to Make a Payment on Our Website?

Follow these steps for a seamless payment process:

1. Select your product and click on the Add to Cart
2. Provide the required details during checkout.
3. Enter your credit/debit card number, expiry date, and CVC (Card Verification Code).
4. Proceed to checkout to complete the payment.

Payment Methods We Do Not Entertain:

We do not accept:

• E-cheque payments.
• Cash on Delivery (COD).

Is My Payment Secure?

Yes, your payment is completely secure. As per our Privacy Policy, we do not store your sensitive information. Once your transaction is completed, all sensitive data is immediately discarded. For any concerns, please contact us at admin@wearostrich.com.

When Am I Charged for My Orders?

You will be charged at the time of checkout.

Why Was I Charged More Than Once?

Duplicate charges can occur due to technical issues from the payment processor’s end or unstable internet connections. In such cases:

• Your funds will be refunded within 2 to 5 business days.
• Report the issue to our customer care team at admin@wearostrich.comwith all relevant details.
• You may also contact your bank for assistance.

How Will I Know If My Order Is Confirmed?

You will receive an email confirmation from Wear Ostrich once your order is successfully placed.

For further queries about billing, feel free to contact us at admin@wearostrich.com.